Watch short tutorial videos that explain how to use the Pristine online ordering website, including customer login, shopping cart, checkout, and account tools.
This page is designed to help customers learn the main website tasks without needing to contact support for every step.
Use the video guides below to follow the main website steps at your own pace.
If a customer still needs assistance after watching the tutorials, they can contact Pristine directly for help with their account or online order.
Keep this page open in another browser tab while following each tutorial in the ordering portal.
Choose the guide that matches the task you want to complete.
Step-by-step guidance for opening the customer portal and signing in to your account.
Learn how to add products, review quantities, and prepare your order before checkout.
Follow the ordering process from product selection through to checkout submission.
See where to find previous orders, order details, and account reporting tools.
Contact Pristine Facility Management for help with logging in, using the cart, checkout, or managing your customer account.